In this 30-minute video, we will run you through all the processes in their logical order. You will learn a lot of new words and terms but don’t worry, during the course we will analyze them and tell you in detail what they all mean. 1 lesson.

In this video, we will define what Logistics and Trucking Industry is. Simply put, the essence of Logistics is finding optimal ways to move a product along the supply chain: from the manufacturer to the final recipient. 1 lesson.

To learn how everything works, you need to understand who the participants are, what are their main priorities and fears, and how the Dispatcher interacts with them. Studying these elements would give us a complete picture and give us a better perspective. 9 lessons, 7 home assignments.

In this video, we will examine the Broker’s business side. Who is a Customer, and a who is a Broker? How do Customers and Brokers Interact? 2 lessons, 2 home assignments.

In this video, we will learn how to calculate a truck’s travel time and explore the peculiarities of big cities and hard-to-pass areas; freeways, highways, interstate roads, and time zones. We will discuss each location, its quirks, what kinds of goods usually get transported through them, and time zones. 6 lessons, 5 home assignments.

In this module, we will talk about Class 8 Trucks, the types of trailers, and their characteristics. We will also talk about commodities. 3 lessons, 3 home assignments.

Consolidating the studied material and switching to an actual work environment requires explanations of how a Dispatcher’s workflow is structured. 1 lesson.

In this video, we will learn about all the main tools available to a Dispatcher. Namely: Load board, Phone APP, Gmail, Telegram, LoadOption, Google Maps, PDF Editor, VPN. 8 lessons, 4 home assignments.

The dispatcher needs to know the answers to a broker's possible questions during the negotiations in advance. It is crucial to analyze the MC Carrier you intend to work with. Once the Dispatcher gets all the info about their MC, it's time to get to know the Driver and find out all the details. 2 lessons, 2 home assignments.

As you already know, weekly schedules represent the most convenient timeframe for working in this system. What do you need to plan ahead? You need to know everything about the Driver! A driver is a resource with preferences. Know the Planning Tools and how to use them. Know the Market and its features. Use the Planning Methodology. 4 lessons.

Looking for loads is the main task of the dispatcher. The most important thing is finding the appropriate load for the best price possible. The dispatcher starts searching for loads based on his estimated plan. Getting a good load requires filtering out the load-board, calling brokers, and checking them for factoring. While this process shouldn’t take too much time, it may vary from case to case. 3 lessons,2 home assignments.

Mastery of conversation and negotiation skills are essential for any Dispatcher. The final price for each Load Is booked, depending on how well the negotiations with the broker went. An experienced Negotiator will be able to score the highest price in hot zones and bring the price up a bit where others would simply take the load without bargaining. Moreover, a dispatcher with superb communication skills can establish long-term relationships, which could elevate him to a whole new level in the industry. 3 lessons, 1 home assignement.

The load has been booked, and now we have to do a Setup with the broker - that is, if our MC haven’t worked with the Broker’s company yet and it’s their first time booking with them, otherwise we get the Rate Confirmation straight away. As we know, the Carrier Packet with which we do the Setup consists of the following documents: MC Authority, W9, Certificate of Insurance (COI), Notice of Assignment (NOA), References. 4 lessons, 4 home assignments.

You need to dispatch the Driver to complete the delivery. Proper and competent dispatching is the key to a good relationship with the Driver. Let's take a closer look at how we can convey information to the Driver. 1 lesson, 1 home assignment.

In this module, we will discuss three stages of transportation: Pick-Up, Transit, and Delivery. 3 lessons, 2 home assignments.

One of the most important activities of any company is accounting. It’s how the MC owner and the company get paid. Sometimes it’s the owner of the MC or a dispatcher who handles bookkeeping, but in most cases, it’s the job of a dedicated Department. 1 lesson, 1 home assignment.

Let's go through some actual load booking cases. 1 lesson.